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Access a robust library of industry intelligence, featuring podcast interviews, whitepapers, and articles packed with groundbreaking insights.

  • What Happens to Commercial Solar After a Decade on the Roof

    A commercial solar system does not have to stop working completely to be under-performing. At Candelori’s, a restaurant in Western Sydney, approximately 90 solar panels had been generating electricity for more than a decade. The approximately 29 kW system had reportedly paid for itself in just four and a half years, demonstrating the value the…

  • AI Can Improve Technical Support. It Can’t Replace Technical Judgement

    Across industries, organisations are investing heavily in AI to improve technical support. It’s an understandable shift. Support is expensive, demand is unpredictable and AI promises faster responses, greater consistency and lower operating costs. The challenge isn’t whether AI belongs in technical support. It clearly does. The real question is where AI adds the most value…

  • Solar Service Guys Appointed to Manage Origin Energy’s Residential Solar Portfolio Nationwide

    Solar Service Guys has been appointed as the dedicated service provider for Origin Energy’s residential solar customers nationwide, delivering maintenance, remote diagnostics, fault resolution and field service across one of Australia’s largest solar portfolios. The service gap hiding in plain sight Australia continues to lead globally in rooftop solar adoption, but much of that installed…

  • When Solar is Done Properly: Omnidian, GoodWe and AIKO Combine Technology and Ongoing Support for a Not-for-Profit Animal Welfare Organisation

    Forever Friends Animal Rescue (FFAR) in Victoria has become an example of what responsible, long-term solar performance can look like, following the installation of a fully supported solar and storage system designed and maintained through a collaboration between Omnidian, GoodWe and AIKO. The project reflects a shared commitment to safety, accountability and ongoing system care.…

  • Why a Structured Audit Program Strengthens Solar Retailers

    As Australia’s solar industry continues to expand, many retailers are scaling rapidly to meet growing demand. The need for more installations often means relying on subcontractors and external crews to keep up with volume. While this approach supports growth, it also introduces new challenges. Different teams may interpret standards differently. Time pressures can lead to…

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