The Experience

Our Teams And Technology:
At Your Service

  • Premium Post-Installation Support for Solar Retailers

    At Omnidian Australia, we combine the expertise of seasoned solar professionals with advanced data science to deliver an exceptional experience for you and your customers. Here’s how our core pillars ensure your success:

  • Proactive Monitoring

    Our advanced monitoring technology keeps a constant watch over your installed systems. With real-time analytics, we swiftly detect and diagnose any performance issues, pinpointing the root cause and impact. This ensures your customers are always informed of any issues with their solar systems, guaranteeing peak efficiency and satisfaction.

     

  • 5-Star Customer Support

    Our dedicated customer care team is renowned for providing outstanding service. By combining advanced real-time performance analytics with personalised support, we address your customers’ needs swiftly and effectively. Our 5-star rated team is committed to resolving customer concerns with the highest level of professionalism and care.

    Read what our customers are saying

  • Fault Remediation

    When issues arise, our fault remediation process ensures quick and effective solutions. Our team coordinates all necessary services, upholding the highest ethical standards and a strong service culture. We aim to not just meet, but exceed your expectations, ensuring your customers’ systems return to optimal performance promptly.